Returns & Refunds
Returns & Refund Policy
We want your Vyrudhya experience to feel thoughtful and trustworthy. If there is a genuine issue with your order, we will do our best to assist fairly.
Last updated: 27/5/2026
1. Eligibility for Returns / Replacement
We may assist with returns, replacements, or resolution in cases such as:
- Damaged books received during delivery
- Incorrect item delivered
- Missing items from confirmed orders
2. Reporting Time
Please report eligible issues within 48 hours of receiving the order, along with relevant details and supporting photographs where applicable.
3. Non-Return Situations
Returns may generally not be accepted for:
- Change of mind after purchase
- Minor packaging wear not affecting usability
- Orders where incorrect customer details caused issues
- Requests raised beyond the reporting window
4. Refunds
Where a refund is approved, it will be processed through the appropriate channel depending on the original order method. Processing timelines may vary.
5. Replacements
Where appropriate, a replacement item may be offered instead of a refund.
6. Marketplace Purchases
Orders placed via third-party marketplaces such as Amazon or Flipkart are subject to the return and refund policies of those respective platforms.
7. Bulk / Institutional Orders
Bulk purchases, school orders, or institutional orders may be subject to separate mutually agreed terms.
8. Contact
For return or refund assistance, please contact:
anvitha.nar@gmail.com